(Senior) Product Manager - Operations Automation

Job Description:

In the Operations Automation domain, we focus on driving efficiency and transforming customer experience (CX) across the organization. This critical role is responsible for product management within automated operations, directly impacting CX automation and delivering high-value efficiency gains for multiple internal departments.

If you are a proactive product leader who thrives on translating business challenges into impactful digital products, understands the balance between technical capabilities and operational solutions, and wants to shape company-wide initiatives - this is the right job for you!

This is the right job for you if you:

• Product Management Experience: A proven track record in overseeing the product lifecycle (discovery, implementation, post-implementation) to deliver tangible business value.
• Strategic & Analytical Thinking: The ability to build product plans for at least a quarter and a long-term product vision for at least 1 year, determining clear increments and expected business effects.
• Problem-Solving Framework: A deep understanding of the difference between problem and solution spaces, ensuring you identify problems worth solving based on user insights without jumping to solutions too fast.
• KPI Driven Approach: Ability to define and set key KPIs for business goals, monitor relevant product metrics, and clearly understand the differences between input and output measures.
• Stakeholder & Communication Skills: Excellent interpersonal skills with the ability to facilitate communication across diverse teams, translate business requirements into technology (and vice versa), and communicate complex ideas clearly and concisely to various audiences.
• Business Writing Excellence: Strong ability to summarize insights into simple, easy-to-understand documents and produce structured recommendations based on accurate data analysis.
• Language Proficiency: English and Polish at a minimum B2 level.

In your daily work you will handle the following tasks:

• Product Vision & Roadmap: Developing the product vision, roadmaps, and timelines within the Operations Automation portfolio, managing the end-to-end delivery of features.
• Backlog Management & Team Collaboration: Managing and prioritizing the product backlog in close daily collaboration with engineering teams to ensure execution aligns with strategic goals.
• Stakeholder Alignment: Collaborating with business teams and internal stakeholders to understand their needs, reconcile requirements, and translate them into digital product functionalities.
• Cross-Functional Collaboration: Leading products in close alignment with other Product Managers and stakeholders to bridge gaps and solve specific, company-wide problems.
• Risk & Mitigation Management: Identifying project and product risks at an early stage, communicating them transparently, and executing proper mitigation measures.
• Technical & Operational Advisory: Understanding technical limitations, being vocal about them, and recommending objective, argument-based decisions - including when it makes more sense to seek operational rather than software solutions.
• Driving Innovation: Proactively contributing to company-wide initiatives and actively seeking new opportunities to raise the operational bar.

What's in it for you:

What's in it for you:

• Flexible working hours in the hybrid model (4/1) - working hours start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work.
• Long term discretionary incentive plan based on Allegro.eu shares (restricted stock units).
• Annual bonus based on your annual performance and company results.
• Well-located offices (with e.g. fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).
• A 16" or 14" MacBook Pro or corresponding Dell with Windows (if you don't like Macs) and all the necessary accessories.
• A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).
• English classes that we pay for related to the specific nature of your job.
• A training budget, inter-team tourism, hackathons, and an internal learning platform where you will find multiple trainings.
• An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.
• Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, Advent of Code, and many other occasions we enjoy.

#goodtobehere means that:

• You will join a team you can count on - we work with top-class specialists who have knowledge- and experience-sharing in their DNA.
• You will love our level of autonomy in team organization, the space for continuous development, and the opportunity to try new things.
• You get to choose which technology solves the problem and you are responsible for what you create.
• You will value our Developer Experience and the full platform of tools and technologies that make creating software easier.
• We rely on an internal ecosystem based on self-service and widely used tools such as Kubernetes, Docker, Consul, GitHub, and GitHub Actions.
• You will be equipped with modern AI tools to automate repetitive tasks, allowing you to focus on developing new services and refining existing ones.
• You will create solutions that will be used (and loved!) by your friends, family and millions of our customers.
• You will meet the Allegro Scale, which starts with over 1000 microservices, an open-source data bus (Hermes) with 300K+ rps, and tens of petabytes of data.
• You will become part of Allegro Tech - we speak at conferences, run our own blog, record podcasts, and organize our own internal conference.

Send us your CV and... see you at Allegro!