Product Manager - Merchant Experience

Job Description:

Cooperation based on an employment contract for substitution.

A hybrid work model requires 1-2 days a week in the office.

We are seeking a passionate and proactive Product Manager to join our team, with a strong focus on both merchant experience and ensuring the highest quality of offers and products. This role is integral to developing and optimizing the Merchant Listing (Adding Offers and Products) area.

In this position, you will be responsible for developing and optimizing solutions for validating and improving the quality of products in our catalog. You will not only work on improving the existing processes but also shape and create the strategy for new ways of ensuring product excellence, with a particular emphasis on data accuracy and attractiveness within the product catalog

Your work will directly impact merchants in Poland, Czech, Slovakia, and new markets, ensuring their offers and products meet consumer expectations and Allegro standards. This role is critical in helping Allegro achieve frictionless assortment listing, build a reliable product catalog, and improve  shopping experience.

In your daily work, you will be primarily responsible for:

• Understanding and defining the critical problems faced by merchants, working closely with stakeholders to ensure their constraints and needs are considered, ultimately translating these into opportunities to deliver valuable outcomes for the business and customers.
• Owning the problem space and the solutions for your product area, partnering with your cross-functional engineering team to discover, design, and deliver solutions that align with strategic business objectives and drive measurable results.
• Defining the strategic problems your team will tackle, focusing on achieving business outcomes rather than just delivering features, and being accountable for the product's results.
• Driving continuous product discovery and delivery within the Merchant Listing domain (Adding Offers and Products), from deeply understanding merchant needs, assessing value, usability, feasibility, and viability risks, to ensuring the successful go-to-market and ongoing evolution of solutions that achieve necessary outcomes.
• Fostering strong cross-functional collaboration across various teams and with stakeholders, providing clear strategic context to ensure alignment on objectives and shared understanding.
• Delivering impactful outcomes for merchants by leading an empowered, cross-functional product team, working directly with stakeholders, Commerce, Legal, engineering teams, data analysts, UX designers, researchers, and other product managers, leveraging their collective expertise.
• Proactively running continuous product discovery to identify and validate opportunities that improve merchant experience and key product performance indicators, ensuring that solutions are valuable, usable, feasible, and viable.

We are looking for people with:

• Proven experience as a Product Manager or similar role in project management (product discovery, creating product strategy, roadmapping, resource planning, risk assessment, stakeholder cooperation).
  Experience in designing and implementing changes based on A/B testing and data analysis.
• Exceptional problem-solving abilities and strong decision-making skills.
• Excellent interpersonal, communication, and stakeholder management skills.
• Experience with Agile methodologies and managing product backlogs.
• Ability to see the product through the eyes of the clients and understand their needs.
• Fluent in Polish and English.
• Experience in AI/ML solutions (not a must, but beneficial given our strategic direction to leverage AI for data extraction, enrichment, compliance, and name quality assessment).
  
  Collaboration is key: You will work closely with the Merchant Business Teams, CX, Technology, and Product departments, engaging in international projects and key company initiatives. Your collaboration will span various teams including Commerce, Legal, development teams, data analysts, UX designers, researchers, and other product managers.

What we offer:

• A hybrid work model that you will agree on with your leader and the team. We have well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
• Long term discretionary incentive plan based on Allegro.eu shares
• Annual bonus up to 10% of the annual salary gross (depending on your annual assessment and the company's results)
• A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
• English classes that we pay for related to the specific nature of your job
• Laptop with m1 processor, 32GB RAM, SSD - a 16” or 14” MacBook Pro or corresponding Dell with Windows (if you don’t like Macs), two monitors and all other gadgets that you should need
• Working in a team you can always count on — we have on board top-class specialists and experts in their areas of expertise
• A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things
• Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)
• If you want to learn more, check it out

Why is it worth working with us:

• You make an impact. Allegro is a go-to marketplace for Merchants across CEE.
• You work with first-class experts who are eager to share their knowledge. The flow of our know-how within the company is really smooth!
• This is a great opportunity to join a team passionate about building merchant engagement and technology
• The IT team is made up of over 2000 members who have shared their knowledge at multiple conferences, such as Mind the Product, Product Management Festival.
• Your ideas and suggestions for improvement will always be listened to attentively
• Your decisions make a difference and shape one of the leading e-commerce in Europe. 
  
  This may also be of interest to you
  Allegro Tech Podcast → https://podcast.allegro.tech/
  Booklet → https://jobs.allegro.eu/job-areas/tech-data/ 
   
  Send in your CV and see why it is #dobrzetubyć (#goodtobehere)