Senior HR Process Excellence Specialist

Short Description

This is contract for 18 months (with the possibility of extension) 

You will be joining part of the Digital People Operations team, specifically focused on the Process Excellence team that focuses on identifying and implementing complex, high-visibility process excellence/improvement initiatives to deliver seamless and simplified services and streamlined processes to our employees and HR stakeholders. As a Senior Process Excellence Specialist, you will be responsible for leveraging a comprehensive understanding of process management methodologies and HR processes to drive change within the function while also innovating and focusing on Robotics Process Automation (RPA) and AI. You will advocate for continuous improvement by encouraging various teams to look for opportunities continuously.

Your main responsibilities:

• Analyzing core HR processes and KPIs, conducting a current-state assessment (AS-IS Analysis) of processes to identify improvement/standardization or re-engineering potential and propose innovative solutions, which are based on the market benchmarks and feasibility studies

• Performing process assessments for re-engineering approach and to determine automation potential, managing robotics process automation (RPA) and AI projects with the collaboration with the Automation Hub to ensure proper implementation and integration of the solutions

• Documenting existing HR processes, reviewing and suggesting process alignment and improvements, creating tools, workflows and templates, supporting the rollout of revised standardized processes

• Collaborating with key cross-functional partners across Allegro, e.g. HR department, Services and Automation team, external vendors to support business process needs specific to operational processes,  project roadmapping cycle,  automation objectives and/or introduction of new services 

• Acting as a ‘Change Agent’ in the introduction of lean tools & principles for HR and drive/sustain improvements by working directly supporting and mentoring HR employees at all levels

• Measuring the outcomes and outputs of process improvement initiatives and leveraging analytics & insights to inform direction of the business 

This is the right job for you if:

• Have 4+ years of practical experience in process excellence, proficiency in managing & driving end-to-end cross-functional improvement projects/initiatives 

• Have hands-on experience (preferably 3+ years) in project management with a persuasive can-do mentality, work on project deliverables with minimal supervision and have the ability to collaborate successfully with diverse stakeholders

• Are familiar with Lean Six Sigma tools and methodologies including experience using process mapping tools (Six Sigma certification is nice to have but not essential)  

• Are self-starters demonstrating flexibility and the ability to embrace ambiguity, risk, and changing direction of initiatives and strategies

• Present excellent analytical, problem-solving skills and conceptual skills; ability to critically evaluate information gathered from multiple sources 

• Demonstrate ability to communicate solutions, projects/processes to technical and non-technical audiences across all levels of an organization

• Advanced literacy in frontier AI systems (Gemini, chatGPT and similar). 

• Knowledge of no-/low-code platforms like n8n, UIPath will be a plus. 

• Communicate fluently in English

What we offer:

• Flexible working hours in a hybrid model (4/1) - our hours can start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work.
• Long term discretionary incentive plan based on Allegro.eu shares (restricted stock units). 
• Annual bonus based on your annual performance and company results.
• Well-located offices (with e.g. fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).
• A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers).
• English classes that we pay for related to the specific nature of your job.
• A training budget, inter-team tourism and an internal learning platform where you will find multiple trainings.
• An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.
• Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, and many other occasions we enjoy. 
  
  And that's just the beginning! You can read more about the benefits here.
  
  #goodtobehere means that:
  - You will shape the future of e-commerce - creating innovative, pioneering solutions that set new market standards. We have over 21 million active buyers across 6 countries and collaborate with more than 164k Partners.
  - You will join a team you can always count on - we have on board top-class specialists who have sharing knowledge, experience, and best practices in their DNA. Want to get to know them better? Listen to the Allegro Podcast.
  - You will be part of a team that always aims to stay one step ahead of the market - we act quickly, dynamically, and at the highest level, because only then we can genuinely shape the future of e-commerce.
  - You will build your own development path - with access to diverse business areas, large-scale international projects, internal mobility, inter-team tourism, and regular feedback from your manager, you will drive your growth.
  - You will see that mistakes are opportunities to learn - we believe that no matter how well we execute, we can always get better.
  
  Send us your CV and… see you at Allegro!