Senior Payment Services Specialist

Join the team driving the future of payments at Allegro. You will work across multiple countries, collaborating with both global brand partners like Visa and Mastercard and key local players, always focusing on delivering a payment experience tailored to customer needs.
We design and manage payment solutions for all Allegro markets, collaborating daily with engineering, operations, finance, and legal teams to keep our platform running smoothly and securely.

In this role, you’ll drive the development and optimization of payment methods across all Allegro Group platforms — ensuring transactions are secure, compliant, and cost-efficient for millions of buyers and sellers. You’ll co-create new EU-wide payment innovations, strengthen key industry partnerships, keep pace with emerging fintech trends, and represent Allegro at major industry conferences and events.

If you’re motivated by international challenges and want to create real impact in a fast-growing e-commerce environment, this is the place for you.

Main responsibilities

• Bring specialised expertise in managing and optimizing payment processes to ensure efficient, accurate transaction handling.

• Lead new projects delivering innovative payment solutions that expand the Allegro Finance portfolio — including both proprietary products and partner-delivered services.

• Develop and implement strategies to mitigate transaction risks and enhance payment security, protecting the organisation from potential threats and fraud.

• Ensure full compliance of payment activities with regulatory requirements and industry standards, maintaining high legal and operational integrity.

• Identify opportunities for automation and process improvements to increase payment system efficiency.

• Collaborate closely with internal and external stakeholders — including banks, Visa, Mastercard, BLIK, and payment processors — to ensure seamless system integration and operations.

• Ensure reliable, fast payment processing to continuously improve customer experience and satisfaction.

This job is for you if you have

• 3–5 years of experience in the payments industry and a solid background in financial or payment services.

• Deep expertise in managing and optimizing payment processes — ensuring efficient, accurate, and secure transaction flows.

• Strong project management skills and the ability to independently lead initiatives expanding the Allegro Finance portfolio.

• Excellent negotiation and relationship-building skills for managing long-term partnerships with key stakeholders such as banks, Visa, Mastercard, BLIK and payment processors.

• A strong understanding of regulatory requirements, industry standards, and payment security — plus the ability to design strategies that effectively reduce risk and strengthen system safety.

• Creativity and a proactive, innovative approach to identifying automation and process-improvement opportunities.

• Strong self-organization skills, allowing you to thrive in a dynamic, fast-paced, multi-threaded environment.

• Prior background in payment card acceptance, issuing, or processing would be beneficial!

• A customer-centric mindset — knowing that reliable, seamless payments directly shape the user experience.

• Fluent Polish and English (minimum C1, spoken and written) essential for working with international partners, financial institutions, and internal teams.

What we offer

• Hybrid work model (4 days in-office / 1 remote) in a modern, well-located office in Poznań (bicycle parking, equipped kitchens, adjustable desks, interactive meeting rooms)

• A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers)

• Working with partners from different business units on cross-functional projects

• Collaborating with the best experts - it will enable you to expand your experience in the field of risk and compliance

• Being part of a team that is always willing to share knowledge with others

• Access to a wide selection of training programs on our internal learning platform