Sales Operations Team Leader

What you'll be doing:

• Team Leadership: Manage a team of Sales Operations Specialists, guiding them to facilitate the daily execution of tasks and act as SPOCs for key cross-departmental collaborations.
• Growth Enabler Coordination: Oversee the unlocking of growth enablers related to Campaigns, Advertising, Marketing, and Analytics. 
• Category Interface: Act as a key interface for category teams, ensuring their input is included in the sales strategy and sales inputs are captured by them.
• Operational Framework Development: Establish a framework for the execution of operational tasks for the sales team, including preparing merchant presentations, managing event presence, supporting internal events, and executing quarterly portfolio reviews. This ensures KAMs execute the "next best actions" for each account.
• Incentive Program Management: Manage incentive programs to drive local merchant GMV
• CRM Oversight: Ensure CRM adoption and reporting are fully in place and operational.
• Service Provider Network Development: Collaborate with the merchant success team to develop a service provider network
• People Leadership: Manage recruitment strategies for your own team, oversee functional onboarding for new employees, provide continuous feedback, mentoring, coaching, and development opportunities to unlock their potential and increase performance.

What you'll bring to the table:

• Excellent English proficiency (C1); knowledge of Czech is an asset.
• Background in consulting, business process optimization, or e-commerce.
• Demonstrated leadership skills, including managing direct reports.
• Strong analytical thinking, data-driven mindset, and problem-solving abilities—business analysis experience is an asset.
• Exceptional communication skills (verbal & written), presentation skills, and public speaking ability.
• Proven experience in stakeholder management, negotiation, and fostering team collaboration.
• Adaptability, flexibility, and excellent time management skills (based on deadlines).
• Experience in process designing and optimization, along with project management/planning.
• Experience in implementing and working with sales modules in CRM is a strong asset.

What will you get in return?

• Annual bonus.
• 29 days off (20 days of annual leave, 5 Relax Days, 3 Sick Days, Volunteer Day) and on top of that extra days off to care for a sick family member.
• Do you want to fulfill your creative or traveling dream? No problem! After a year of working at Allegro, you can take a sabbatical leave; i.e., up to an extra month off. And after two years, you are entitled even to 2 months off.
• Meal vouchers, which you can use at various cool restaurants, or you can get a lump sum directly to your salary.
• We care about the health of our employees, therefore we offer Multisport card for a discounted price, Cafeteria, and organize Health Days.
• Monthly contribution to pension insurance.
• Working from home – do you need to finish your projects in peace or wait for a handyman? No problem! After discussing with your manager, you can set up a system that works for you. For most of our roles, we are working in a hybrid mode; i.e., 3 days from the office, 2 days from home. 
• Flexible working hours - according to the position and its responsibilities, you can adjust the start and end of your work day.
• Do you need to improve your language skills? We will be glad to help you! We are offering free English courses to our employees.
• Have you just become a parent or do you want to accompany your child on the first day of school? You can take an extra day off.
• We value our employees, therefore, you will get a reward for your years of service.
• You can get a wage advance anytime via the Advanto app.