Business Product Manager (Smart!)
Warszawa, PL, 00-841
Short description
Are you ready to shape one of the most loved subscription products in Polish e-commerce? As a Business Product Manager in the Smart! & Loyalty Programs team, you will own and optimise the customer lifecycle of Allegro Smart! – from acquisition to retention – with the goal of delivering exceptional value to customers and driving subscription growth across all Allegro markets.
You will join a team that covers the full Smart! journey: from consumer experience to merchant-side features. We're looking for someone who combines product management experience with the ability to influence, build trust, and drive strategic initiatives in a complex environment.
Your main responsibilities:
- Own and optimise the Smart! customer funnel – from acquisition and onboarding to paid conversion, retention, and re-engagement
- Drive cross-functional product initiatives focused on subscription growth and loyalty building
- Manage and evolve the Smart! product portfolio, identifying new opportunities to add value for both customers and Allegro
- Prioritise improvements based on data insights and user research – balancing customer, merchant, and business needs
- Define and maintain the product roadmap for your Smart! area, aligned with broader loyalty strategy
- Lead end-to-end product development: from ideation and planning, through implementation and go-to-market
- Collaborate daily with Technology, Data, UX, Marketing, Legal, Commerce, and CX teams
- Bring clarity, ownership, and communication to complex projects spanning multiple teams and stakeholders
We are looking for people who:
- Have strong product ownership skills and experience leading product or business initiatives end to end
- Are proactive, structured, and able to turn insights into action
- Know how to work with ambiguity and prioritise effectively in a fast-paced environment
- Can build strong cross-functional relationships and influence without authority
- Understand e-commerce dynamics and how to create customer value at scale
- Have excellent communication skills in Polish (C1) and English (B2+)
- Ideally have worked with subscription or loyalty models
We offer:
- Hybrid work model, with well-located offices (fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
- Annual bonus up to 10% of the annual salary gross (depending on your annual assessment and the company's results)
- A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
- English classes that we pay for related to the specific nature of your job
- Working in a team you can always count on - we have on board top-class specialists and experts in their areas of expertise
- A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things
- Training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)
If you want to learn more, check it out: Allegro Podcast
Send your CV and see why it is #goodtobehere / #dobrzetubyć