International Delivery Manager

What does this role involve:

• Lead negotiations for contract initiation and later renewal as well as set commercial terms for the project with carrier, logistic partners

• Develop and implement comprehensive strategies for managing carrier partnerships to maximize automated parcel machines Allegro One Box utilization, monetization and long-term business growth

• Securing in line with the budget volume and revenue in the stream of agnostic automated parcel machines

• Drive revenue and profitability growth by identifying and leveraging opportunities within the carrier industry

• Build and nurture strong relationships with carrier partners, acting as the primary point of contact to ensure high levels of engagement and volume growth.

• Collaborate with internal teams to develop customized service solutions that meet the needs of the market which also align with the needs of Allegro customers.

• Work closely with other departments, such as legal, finance, operations, commerce, TECH and CX, to ensure seamless service delivery and resolve any client issues.

• Track, analyse, and report on KPIs to ensure alignment with business objectives.

• Stay informed about industry trends, market conditions, and competitor activities to position the company advantageously

• Collecting and analyzing feedback to drive continuous improvement in service offerings (e.g. NPS)

What we offer:

• Flexible working hours in an office-first model (4/1) that depend on you and your team. Starting later or finishing earlier? No problem! Work hours keep pace with our lifestyles and can start between 7 a.m. and 10 a.m  Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)

• A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)

• English classes that we pay for related to the specific nature of your job

• Working in a team you can always count on — we have on board top-class specialists and experts in their areas of expertise

• A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things

• Training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)

• If you want to learn more, check it out

We are looking for people who:

• Have a minimum of 5 years of experience in an analogous - managerial position and are characterized by self-reliance. We count on experience from the courier or e-commerce industry with courier companies

• Demonstrate excellent knowledge of the international TSL market from working with courier, freight forwarding or logistics companies or e-commerce in logistics

• Have a strong focus on delivering results

• Have a very good command of the English language enabling you to communicate freely both orally and in writing (minimum C1)

• Have experience leading or participating in extensive logistics and transportation projects

• Feel comfortable and experienced in conducting Board level discussions

• Have experience working in an international environment

• Have knowledge of and experience in developing solutions to optimize logistics processes in the international market

• Demonstrate an attitude directed towards analysis and solutions