Last Mile Support Specialist
Warszawa, PL, 00-841
Your main responsibilities:
-
Supporting the development and operational functioning of the Last Mile network
-
Coordinating document workflow and collecting permits related to network expansion
-
Providing ongoing support to the expansion team
-
Ensuring a high standard of customer and partner service in direct relations
-
Handling website inquiries and coordinating verification processes for current and potential partners' commercial properties
-
Participating in the design, creation, and maintenance of the CRM system
-
Monitoring Last Mile KPIs and terms of cooperation with clients
-
Supporting commercial real estate market analyses
-
Conducting negotiations regarding changes to cooperation terms (pricing and contractual)
-
Developing cooperation with stakeholders across the organization to optimize processes and technology
-
Participating in developing the location selection strategy for network expansion
-
Preparing project and status presentations for stakeholders
-
Developing, implementing, and optimizing processes
-
Creating project schedules, scopes, and budgets, and supervising their execution
This is the right job for you if:
-
You have some experience in supporting distributed teams within the expansion or commercial real estate sectors
-
You are familiar with issues related to lease agreements or cooperation contracts
-
You are independent and proactive, able to identify team needs and actively support them in solving day-to-day challenges
-
You possess experience working with Project Management methodologies and tools
-
You have hands-on experience in gathering and analyzing business requirements
-
You stand out with excellent communication skills and the ability to cooperate with various stakeholders
-
You think analytically and are open to innovation
-
You have a natural inclination for organizing, planning, and project-based work
-
You have the energy and determination to achieve set goals, and are ready to work under heavy workloads and tight deadlines
-
You have a very good command of the Microsoft Office suite (PowerPoint, Excel) and/or Google Workspace
What we offer:
- Annual bonus based on your performance and company results.
- Long term discretionary incentive plan based on Allegro.eu shares (restricted stock units).
- A great learning opportunity, working with people coming from a lot of experience in top tier strategy consulting and e-commerce space.
- Well-located offices (with e.g., fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).
- A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).
- English classes that we pay for related to the specific nature of your job.
- A training budget, inter-team tourism and an internal learning platform where you will find multiple trainings.
- An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.
- Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, and many other occasions we enjoy.
And that's just the beginning! You can read more about the benefits here.
#goodtobehere means that:
- You will shape the future of e-commerce - creating innovative, pioneering solutions that set new market standards. We have over 21 million active buyers across 6 countries and collaborate with more than 164k Partners.
- You will join a team you can always count on - we have on board top-class specialists who have sharing knowledge, experience, and best practices in their DNA. Want to get to know them better? Listen to the Allegro Podcast.
- You will be part of a team that always aims to stay one step ahead of the market - we act quickly, dynamically, and at the highest level, because only then we can genuinely shape the future of e-commerce.
- You will build your own development path - with access to diverse business areas, large-scale international projects, internal mobility, inter-team tourism, and regular feedback from your manager, you will drive your growth.
- You will see that mistakes are opportunities to learn - we believe that no matter how well we execute, we can always get better.
Send us your CV and… see you at Allegro!
