Manager, Business Process Management

Location: 

Warszawa, PL, 00-841

Company:  Allegro sp. z o.o.
Team:  Technology
Contract Type:  Employee

Job Description

The purpose of the role is to provide the dedicated focus required to evolve Allegro current ways of working into a mature, streamlined, and scalable operational system for the entire Technology organization. This role is critical for moving the organization beyond the basics. It will directly address the following needs:

  • To actively identify bottlenecks in our current planning and delivery processes, eliminating redundant work and automating manual steps to free up time for our teams to focus on high-value activities
  • To re-engineer our processes so they can support a growing number of projects and teams without breaking down. This is essential for achieving our long-term strategic goals
  • To govern and maintain all process assets, including documentation, templates, and guides and ensuring they remain current and serve as the organization's reliable single source of truth
  • To ensure that all processes are clearly documented, communicated, and consistently followed across the organization, making collaboration seamless and predictable

Your main responsibilities:

  • Ensure all TDO processes directly support and align with overall company strategic objectives and Executive Team priorities
  • Design, implement, and optimize the end-to-end processes for project planning, execution, and portfolio management
  • Work in close partnership with the Resource Management unit to design and integrate seamless processes for resource forecasting, capacity planning, and allocation
  • Collaborate closely with business stakeholders from Finance, Operations, and other departments to ensure that technology delivery processes are transparent, well-understood, and effectively integrated with their workflows
  • Govern and maintain all PMO process assets, including documentation, templates, and playbooks as the official system of record
  • Drive the adoption of standardized processes across the technology organization through clear communication, training, and change management
  • Establish and monitor key performance indicators (KPIs) to measure process efficiency and effectiveness in achieving business goals
  • Partner with Technology Delivery Leads and Business Partners to establish a continuous feedback loop, ensuring that delivery processes are practical and regularly adjusted based on real-world project experiences
  • Lead continuous improvement initiatives by analyzing performance data and feedback from all stakeholders to implement process enhancements
  • Ensure all processes are designed to be scalable, supporting the organization's future growth and strategic shifts

This is the right job for you if are capable of:

  • Overcoming organizational resistance to new processes and changes in established ways of working
  • Balancing the need for a standard process with the flexibility required for different teams and project types
  • Driving process adoption and ensuring compliance across teams without direct managerial authority.Clearly demonstrating the value and return on investment of new processes through tangible metrics
  • Designing processes that work effectively across multiple departments (e.g., Technology, Finance, Business Units)
  • Ensuring processes are practical and add real value, avoiding the perception of being a purely bureaucratic exercise

What we offer:

  • Competitive bonus scheme (cash part & RSU)

  • A hybrid work model that you will agree on with your leader and the team. We have well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)

  • A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)

  • English classes that we pay for related to the specific nature of your job

  • Working in a team you can always count on — we have on board top-class specialists and experts in their areas of expertise

  • A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things

Don’t wait until you join us! Let's meet online!

Get to know our team, take a peek at our office life and check out what else we do at Allegro.