Partner Success Expert (Allegro Wakacje)
Warszawa, PL, 00-841
Wprowadzenie
The Partner Success Expert assumes full responsibility for the operational execution behind hunting, closing deals, and onboarding new tour operators to Allegro Wakacje. Working hand-in-hand with the Manager, Partner Success Management , this role drives the complex processes of contracts negotiation, execution, system onboarding, and ongoing offer catalog management. By handling day-to-day commercial operations and troubleshooting, the Expert prevents critical administrative bottlenecks and ensures signed travel partners hit their commercial targets upon platform launch.
Na czym będzie polegać Twoja praca:
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End-to-End Pipeline Execution: Drive the operational onboarding pipeline for new operators, moving them smoothly from initial contract draft to "Live" status on the platform.
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Backend Process Operations: Manage all administrative checks, contract modifications, technical onboarding tickets, and catalog/selection reviews.
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Partner Relationship Management: Maintain daily proactive communication with onboarded partners, acting as their first operational point of contact within the Allegro ecosystem.
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Commercial & Catalog Optimization: Monitor and analyze partner inventory daily to optimize selection variety, resolve offer discrepancies, and maintain overall offer competitiveness.
Szukamy osób, które:
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B2B Account Management & Operations Experience: Proven track record in B2B account management, commercial operations, or partner onboarding, ideally within the travel, e-commerce, or marketplace sectors.
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Onboarding Process Management: Strong proficiency in handling complex administrative setups, catalog management, and cross-functional ticketing systems (working alongside Tech and Support teams), necessary to successfully onboard new tour operators.
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Partner Communication & Relationship Building: Excellent interpersonal and communication skills to serve as a daily commercial touchpoint, manage partner expectations, and resolve operational issues efficiently.
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Commercial Acumen & Catalog Optimization: Analytical mindset with the ability to review partner inventory, identify offer gaps, and optimize selection to maximize commercial performance and competitiveness.
Ze swojej strony oferujemy:
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Flexible working hours in the hybrid model (4/1) - our hours can start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work.
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Long term discretionary incentive plan based on Allegro.eu shares (restricted stock units).
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Annual bonus based on your annual performance and company results.
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Well-located offices (with e.g. fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).
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A 16" or 14" MacBook Pro or corresponding Dell with Windows (if you don't like Macs) and all the necessary accessories.
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A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).
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English classes that we pay for related to the specific nature of your job.
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A training budget, inter-team tourism (more here), hackathons, and an internal learning platform where you will find multiple trainings.
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An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.
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Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, Advent of Code, and many other occasions we enjoy.
