Product Manager - Communication Automation

Job description:

Are you an experienced Product Manager looking to shape the future of communication automation? Join our team to lead the strategic scaling and functional evolution of Allegro's internal communication automation platform. Your roadmap will focus on enabling new campaign performance metrics, integrating advanced Data Science recommendations, improving user experience, and scaling new communication channels across international markets.

You will also spearhead cutting-edge AI-driven features - such as natural human language translation into automated scenario blocks - to make complex audience segmentation entirely self-service for non-technical business users. Crucially, you will build robust platform compliance and safety measures to protect user consents, optimize platform infrastructure against traffic bottlenecks, and eliminate legal risks associated with global data privacy regulations.

We are looking for people with:

• Independence & True Ownership: We take ownership seriously and are looking for proactive individuals who thrive with a high level of autonomy. 
• Product Management Experience: Proven experience as a Product Manager within highly scalable and technical environments. Marketing domain experience is a plus.
• Data Proficiency & Evaluation Skills: The ability to independently acquire, query, and work with data to draw valuable insights and drive product decisions. This includes strong skills in defining, monitoring, and rigorously reviewing metrics, combined with a deep understanding of the difference between input measures (e.g., open rate) and output measures (e.g., business conversion).
• Strategic Roadmap Planning: Experience in building delivery plans for at least 6 months and a long-term product vision, mapping out increments based on algorithmic and infrastructural improvements
• Problem-Solving abilities and decision making skills with the capacity to handle dependencies across other product areas
• Resilience & Communication Under Pressure: Excellent interpersonal skills to balance competing priorities, defend product decisions with hard data, and clearly communicate with diverse stakeholders
• Stakeholder Alignment: Maintaining close collaboration with key stakeholders to ensure product requirements and long-term goals remain strictly aligned across the organization.
• "AI-native" approach: the skillful use of GenAI and advanced prompting to accelerate user research, synthesize customer feedback, and optimize the product discovery phase
• Language Skills: English at a minimum B2 level

In your daily work, you will handle the following tasks:

• Collaborate Closely with engineering teams and cross-functional stakeholders to prioritize the product backlog and ensure work is aligned with strategic goals.
• Customer Insights: Translating the needs of internal clients and external users into technical requirements.
• Manage Stakeholders and Scope. Set realistic expectations, draw firm boundaries, and keep your area focused. Say no to work that doesn't serve the outcome you own.
• Product Vision and Strategy: Setting the direction for communication automation at Allegro.

What's in it for you:

• Flexible working hours in the hybrid model (4/1) - working hours start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work.
• Long term discretionary incentive plan based on Allegro.eu shares (restricted stock units).
• Annual bonus based on your annual performance and company results.
• Well-located offices (with e.g. fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).
• A 16" or 14" MacBook Pro or corresponding Dell with Windows (if you don't like Macs) and all the necessary accessories.
• A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).
• English classes that we pay for related to the specific nature of your job.
• A training budget, inter-team tourism (see more here), hackathons, and an internal learning platform where you will find multiple trainings.
• An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.
• Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, Advent of Code, and many other occasions we enjoy.

And that's just the beginning! You can read more about the benefits here.

#goodtobehere means that:

• You will join a team you can count on - we work with top-class specialists who have knowledge- and experience-sharing in their DNA.
• You will love our level of autonomy in team organization, the space for continuous development, and the opportunity to try new things. You get to choose which technology solves the problem and you are responsible for what you create.
• You will value our Developer Experience and the full platform of tools and technologies that make creating software easier. We rely on an internal ecosystem based on self-service and widely used tools such as Kubernetes, Docker, Consul, GitHub, and GitHub Actions. Thanks to this, you can contribute to Allegro from your very first days on the job.
• You will be equipped with modern AI tools to automate repetitive tasks, allowing you to focus on developing new services and refining existing ones (also leveraging AI support).
• You will create solutions that will be used (and loved!) by your friends, family and millions of our customers.
• You will meet the Allegro Scale, which starts with over 1000 microservices, an open-source data bus (Hermes) with 300K+ rps, a Service Mesh with 1M+ rps, tens of petabytes of data, and production-used machine learning.
• You will become part of Allegro Tech - We speak at industry conferences, cooperate with tech communities, run our own blog (it's been over 10 years!), record podcasts, lead guilds, and we organize our own internal conference - the Allegro Tech Meeting. We create solutions we love (and can) to talk about!

Send us your CV and… see you at Allegro!