Project Manager (Merchant Advertising Community)

Your main responsibilities:

• Create and launch the new merchant community program, including a clear mission, goals, and success metrics

• Identify and recruit a diverse group of key merchants to form community

• Manage the community ongoing roadmap incl. gathering needs from various internal stakeholders, prioritizing, communicating both internally and within the community members

• Coordinate and moderate regular communication, including meetings, workshops, and feedback sessions, both online and offline

• Collect, analyze, and synthesize merchant feedback and insights to inform product and business strategy

• Educate internal teams on merchant pain points, needs, and market trends

• Develop and implement strategies to ensure high engagement and participation within the community

• Plan and execute strategic events and initiatives for community members

• Monitor and report on key performance indicators (KPIs) for the community program's success

• Manage the community budget and resources effectively

• Continuously iterate and improve the community program based on feedback and business needs

This is the right job for you if you:

• Have experience in creating and managing community programs

• Have well-developed communication skills and experience in cooperating with internal partners and external stakeholders

• Have proven experience in leading end-to-end projects (from creating concept to project implementation)

• Are proactive, suggest new solutions, and are comfortable with implementing improvements

• Have an experience in project management

• Have knowledge of how to measure customer satisfaction effectively

• Have proven experience in event planning and management

• Are experienced in developing communication content and email newsletters

• Are experienced in collaborating with technology teams

• Are comfortable working in a fast-paced environment, under time pressure, managing multiple stakeholders at once

• Have at least upper-intermediate (B2) level of English

• Are open to work in the office first model (4/1).

What we offer:

• Flexible working hours in an office first model (4/1) that depend on you and your team. Starting later or finishing earlier? No problem! Work hours keep pace with our lifestyles and can start between 7 a.m. and 10. a.m.

• Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)

• A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)

• English classes that we pay for related to the specific nature of your job

• Work in a team you can always count on – we have on board top-class specialists and experts in their areas of expertise

• Training budget and an internal educational platform (with training courses on work organization, means of communication, motivation to work and various technologies and substantive issues).