Senior Delivery Digital Sales Specialist

Your main responsibilities:

Administrative Seller Onboarding

• Daily Onboarding Tasks: Execute the operational step-by-step onboarding process for new sellers and e-shops according to established checklists.

• Data Entry & Verification: Verify partner documents, set up new seller profiles in internal systems, and maintain accurate database records.

• Basket Integration Checks: Verify if partner e-shops have correctly enabled One by Allegro delivery options in their online shopping baskets.

Debt Monitoring & Settlement Support

• Debt Tracking: Regularly monitor seller accounts for overdue balances, unpaid invoices, and payment delays (debts).

• Partner Contact for Payments: Proactively contact sellers (via phone/email) regarding outstanding payments, send reminders, and collect payment confirmations.

• Billing Assistance: Handle basic invoice inquiries, balance checks, and routing complex financial disputes to the Finance team.

Cross-Selling & Operational Support

• Cross-Selling Execution: Contact existing sellers to introduce basic promotional campaigns, new delivery options, or additional platform features.

• Sales Materials Distribution: Prepare and send promotional kits, checkout banners, and onboarding guides to sellers.

• Sales Team Assistance: Assist Sales Managers with administrative tasks, standard offer preparation, and partner status updates.

Co-Marketing & Trade Marketing Support

• In-Basket Visibility Optimization: Advise sellers on best practices for highlighting One by Allegro delivery options at checkout (e.g., placing badges, banners, or free-delivery promotions).

• Marketing Material Localization & Adaptation: Help adapt standard Allegro promotional materials and campaign assets to fit the specific needs of local Czech e-shops.

• Educational Content Distribution: Share educational content, case studies, and best-practice guides with sellers to show how fast delivery boosts their conversion rates.

• Merchant Campaign Support: Help sellers enroll in seasonal platform campaigns (e.g., Black Friday, Allegro Days) and ensure their delivery settings are fully optimized for peak volumes.

Daily Operations & Reporting

• Tickets & Inquiries: Answer incoming routine partner inquiries related to onboarding, account settings, and delivery setup.

• Operational Reporting: Log daily activities, track onboarding completion status, and maintain accurate records of debt recovery actions.

This is the right job for you if:

• Experience: You have 1–3 years of experience in administrative support, customer operations, sales support, or junior partner management (preferably in e-commerce or logistics).

• Administrative Precision: You are meticulous, detail-oriented, and comfortable working with internal CRM systems, databases, and spreadsheets.

• Basic Financial Understanding: You know how invoicing, settlements, and payment terms work in a B2B environment.

• Language Skills: Good command of English and Polish, Czech nice to have

• Organized & Tech-Savvy: You can manage multiple daily routine tasks efficiently and are eager to use digital tools to speed up your work

What we offer:

• Annual bonus based on your performance and company results.

• A great learning opportunity, working with people coming from a lot of experience in top tier strategy consulting and e-commerce space.

• Well-located offices (with e.g., fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).

• A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).

• English classes that we pay for related to the specific nature of your job.

• A training budget, inter-team tourism and an internal learning platform where you will find multiple trainings.

• An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.

• Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, and many other occasions we enjoy

And that's not all! You can read more about our benefits here.

#goodtobehere means taht:

• You will shape the future of e-commerce - creating innovative, pioneering solutions that set new market standards. We have over 21 million active buyers across 6 countries and collaborate with more than 164k Partners.

• You will join a team you can always count on - we have on board top-class specialists who have sharing knowledge, experience, and best practices in their DNA. Want to get to know them better? Listen to the Allegro Podcast.

• You will be part of a team that always aims to stay one step ahead of the market - we act quickly, dynamically, and at the highest level, because only then we can genuinely shape the future of e-commerce.

• You will build your own development path - with access to diverse business areas, large-scale international projects, internal mobility, inter-team tourism, and regular feedback from your manager, you will drive your manager, you will drive your growth.

• You will see that mistakes are opportunities to learn - we believe that no matter how well we execute, we can always get better.

Send in your CV and see why it is #goodtobehere