Senior Last Mile Support Specialist
Warszawa, PL, 00-841
Your main responsibilities:
- Supporting the development and operational functioning of the Last Mile network
- Coordinating the flow of documents and compiling permits related to network development
- Providing ongoing support to the expansion team
- Ensuring a high standard of service for clients and partners in direct interactions
- Handling inquiries from the website and coordinating the verification processes of commercial properties for current and potential partners
- Participating in the design, creation, and maintenance of the CRM system
- Monitoring Last Mile KPIs and conditions of cooperation with clients
- Supporting commercial real estate market analyses
- Conducting negotiations regarding changes in cooperation terms (pricing and contractual)
- Developing collaboration with stakeholders throughout the organization to optimize processes and technology
- Participating in the development of location selection strategies for network expansion
- Preparing project and status presentations for stakeholders - Developing, implementing, and optimizing processes
This is the right job for you if:
- Have experience in supporting distributed teams in the area of expansion or commercial real estate,
- Are familiar with issues related to lease agreements or cooperation contracts,
- Are independent and proactive, able to recognize team needs and actively support them in solving current challenges,
- Have experience working with Project Management methodologies and tools,
- Have practice in gathering and analyzing business requirements,
- Stand out for excellent communication and the ability to collaborate with various stakeholders,
- Think analytically and are open to innovation,
- Have a natural inclination for organization, planning, and project work,
- Have energy and determination in pursuing set goals and are ready to work under heavy workloads and tight deadlines,
- Are very proficient in Microsoft Office (PowerPoint, Excel) and/or Google Workspace
What we offer:
- Annual bonus based on your performance and company results.
- Long term discretionary incentive plan based on Allegro.eu shares (restricted stock units).
- A great learning opportunity, working with people coming from a lot of experience in top tier strategy consulting and e-commerce space.
- Well-located offices (with e.g., fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).
- A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).
- English classes that we pay for related to the specific nature of your job.
- A training budget, inter-team tourism and an internal learning platform where you will find multiple trainings.
- An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.
- Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, and many other occasions we enjoy.
And that's just the beginning! You can read more about the benefits here.
#goodtobehere means that:
- You will shape the future of e-commerce - creating innovative, pioneering solutions that set new market standards. We have over 21 million active buyers across 6 countries and collaborate with more than 164k Partners.
- You will join a team you can always count on - we have on board top-class specialists who have sharing knowledge, experience, and best practices in their DNA. Want to get to know them better? Listen to the Allegro Podcast.
- You will be part of a team that always aims to stay one step ahead of the market - we act quickly, dynamically, and at the highest level, because only then we can genuinely shape the future of e-commerce.
- You will build your own development path - with access to diverse business areas, large-scale international projects, internal mobility, inter-team tourism, and regular feedback from your manager, you will drive your growth.
- You will see that mistakes are opportunities to learn - we believe that no matter how well we execute, we can always get better.
Send us your CV and… see you at Allegro!
